Frequently asked questions.

Do you only offer therapy services to men?

We specialize in men’s issues and founded our practices to address the barriers that prevent men from reaching their highest potential. One of these barriers includes seeking out therapy to begin with. Many men feel they cannot open up to their loved ones and have felt unheard by previous therapists. We aim to offer a judgement-free therapy room for these men so that they can feel comfortable in expressing their feelings, desires, goals, and thoughts.

With that being said, we would welcome a consult to anyone wishing to start therapy services. Following a consultation, if any potential client feels our therapy style is not a good fit for them we would be more than happy to refer them to one of our colleagues that can better suit their mental health needs.

do you offer telehealth?

We do offer telehealth if a client prefers to meet online. We use a HIPAA compliant platform that can be accessed on your phone or computer.

do you have a physical office?

Yes! We have a beautiful private office in the Playhouse Village in Pasadena. We are right across from the famous Pasadena Playhouse in the historic arts district. While many therapists switched to telehealth exclusively in the last 3 years, we still see the value in having traditional in-person therapy sessions. Our office has a spacious and relaxing lounge area for clients to relax if they arrive early for session. Our private office is warm and inviting with comfortable seating and beverages for clients.

There is ample parking on the street or in the underground garage. Clients parking in the underground garage can have their parking validated so there is no need to worry about parking fees when you come in for your in-person therapy session.

do you take insurance?

We do not accept insurance at this time, but we work with Mentaya, a platform that helps clients get money back on out-of-network therapy sessions. To see if you qualify for reimbursement, you can use this link:

https://app.mentaya.com/p/Hg1zuSkVEfylSdFy74t1

If you qualify, Mentaya will file claims and handle the insurance paperwork to make sure you get reimbursed. They charge a 5% fee per claim and have helped people get thousands of dollars back per year. You can sign up using this link:

https://app.mentaya.com/register?p=Hg1zuSkVEfylSdFy74t1

Note: Mentaya's goal is to save you time and money. It's completely optional, and as your therapist we do not benefit in any way from your participation.

do you any social media or podcasts?

Absolutely! We are active on Instagram under @pasadenatherapy and upload content several times a week.

Bryan Do and German Ortiz also co-host the Pasadena Therapy podcast which is a spinoff of the LA Sessions podcast. They discuss and dissect mental health and social topics from a masculine perspective. This podcast is available on Spotify, Apple Podcasts, and YouTube.

Bryan is also a monthly guest mental health expert on the Abolishing Nonsense podcast with hosts Vinh Vuong and Willie Costa. This podcasts focuses on critical discussions regarding the challenges men face in today’s polarizing society. This podcasts can be heard on Spotify and Apple Podcasts.